Customer Service

Since 1932, Buchwald Jewelers has provided its customers with outstanding customer service.  That is why so many customers - some third generation customers - consider Buchwald to be their "personal jeweler" that they return to over and over again.  Experience the Buchwald difference.

Pricing Information and Discounts

Our inventory is so large and is updated so frequently that we cannot show all of our jewelry on the website.  Call us toll free at 1-877-373-5284 and we will be happy to assist you in finding the perfect gift, engagement ring, anniversary gift, or special piece of jewelry for any occasion.  In the Miami area, you can reach us at 305-373-5283 or visit us at the famous Seybold Building in downtown Miami.  Free valet parking is provided and we are convenient to Miami's Metrorail public transportation. 

Discount for Instore Discounts

If you visit our store, mention discount code WEBAPRIL to receive our special Internet discount. 

Sales Tax

Sales tax is charged to those residing in Florida ONLY. There is NO SALES TAX for orders outside of Florida.

Shipping

We are proud to offer free shipping to any location within the Continental United States.  A signature is required for packages over $500 and the shipment must go to the same address on your credit card.

Returns

Sales are never final at Buchwald.  Any item purchased may be returned for 15 days following the date of purchase.  Returns must be in the original package, unused, without customization or modification.  Exchanges are available for life.   They are offered with no time limit and any difference due will be a merchandise credit that will have no expiration date. 

Gift Wrapping

Every item from buchwaldjewelers.com comes beautifully and tastefully wrapped. 

Grading Reports

You can be assured that every diamond purchased from Buchwald Jewelers is backed by a diamond grading report, diamond dossier, or diamond quality report.  This means that each of our diamonds have been carefully examined microscopically by a gemologist to determine such characteristics as The Four C's:  Cut, Color, Clarity, and Carat Weight.  The most highly respected diamond grading laboratories are The Gemological Institute of America (GIA) and the American Gem Society (AGS).  

If you are interested in viewing the report for a particular diamond, please contact one of our specialists by email or call 1-877-373-5284 or 305-373-5283.

Why should I be concerned about a report?

Just as educating yourself on The Four C's helps you to make a more informed purchase, selecting a graded diamond gives you a basis to compare different diamonds.  Knowledge  - and the assistance of a trained professional like those at Buchwald Jewelers - is the key to a successful diamond purchase. 

 

 

Seybold Building Arcade   |   36 N.E. 1st Street   |   Suite 123   |   Miami, Florida  33132
305.373.5283  
|   1.877.373.5284   |   FAX:  305.371.9600   morgan@bjewelers.com

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